A graduate of Western Michigan University with a degree in Digital Marketing & e-Commerce, Charles joined Ambs Call Center as a Digital Marketing Specialist earlier this year.
In his new role, he will oversee all marketing strategies, content creation, and digital campaigns for services to businesses across the USA and internally at locations in Michigan and Florida.
He will lead marketing efforts, including social media management, video production, SEO strategy, and email marketing initiatives. He aims to further enhance the company’s reputation for excellence in customer service through new technology while helping businesses improve communication with their customers.
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