Nessel's consumer advocacy continues during MPSC's Technical Conference

Last Friday, the Department of Attorney General participated in the Michigan Public Service Commission’s (MPSC) first day of its Technical Conference on Emergency Preparedness, Distribution Reliability, and Storm Damage. The conference was open to the public.

“I applaud MPSC for taking this proactive step to more closely examine utility oversight,” Attorney General Dana Nessel said. “We must approach our ongoing utility shortfalls with urgency, which is why I’ve been dedicating additional time and resources to gathering feedback from consumers who dealt with outages all summer long. Prioritizing customer impact remains our best approach to well-informed policies and expectations for the utility companies.”

The MPSC organized the conference as part of its response to prolonged summer power outages. As the state’s chief consumer advocate, Nessel intervenes in utility cases before the commission on behalf of Michigan consumers. Last Friday’s participation focused on expanding on recent comments submitted to the commission related to ongoing utility oversight.

In August, Nessel launched an online feedback initiative focused on the state’s power companies, which has received close to 4,500 responses to date. Her Power Outage Listening Tour is another way in which the public can provide feedback. The attorney general will host a discussion today in Battle Creek as the second stop on the tour.

“The consumer feedback we’ve gathered thus far is invaluable in assisting our advocacy before the MPSC,” Nessel said. “I look forward to speaking with area residents during my Battle Creek stop of the listening tour Monday night.”

Those unable to attend, as well as residents statewide, are encouraged to share their outage experience online through the Department’s Outage Feedback Form found on the attorney general’s website at www.michigan.gov/ag.

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