The State Bar of Michigan Practice Management Resource Center presented a solo and small firm seminar called “Bootcamp: Starting a 21st Century Law Firm” on Thursday, Nov. 13, at Western Michigan University Cooley Law School’s Auburn Hills campus. Topics of discussion included importing Britain’s new law practice model, operating a virtual practice in the 21st century, marketing online and on social media, purchasing malpractice insurance, building a paperless practice, figuring out what hardware and software to include in a technology toolbox, making business decisions based on financial benchmarks, and getting billing and trust accounts right. The seminar began with a videotaped keynote address about fundamental and irreversible changes in the world of law by Prof. Richard Susskind, author, speaker, and independent adviser to major professional firms and to national governments. His main area of expertise is the future of professional service and the way in which technology and the internet are changing the work of lawyers. He has worked on legal technology for more than 30 years, lectures internationally and has written many books including “The End of Lawyers?” and “Tomorrow's Lawyers.”