County flexes its tech muscle

Oakland County is among the most digitally-advanced counties in the United States for 14 years running, County Executive L. Brooks Patterson announced last Thursday. The 2018 Digital Counties Survey by the Center for Digital Government (CDG) and the National Association of Counties (NACo) has ranked the county among the best in the country that maximize services and improve transparency through the strategic use of technology.

“Oakland County’s IT Department, under the leadership of our CIO/Deputy Executive Phil Bertolini, continues to innovate and collaborate with other governments in the cloud,” Patterson said. “Oakland County has a global reputation for digital excellence because of their commitment to riding the leading-edge of technology.”

Among Oakland County’s IT achievements is collaborating with other governments in the cloud. The county launched G2G Cloud Solutions (G2Gcloud.com) to improve government services by sharing technology with other government agencies at little or no cost, thereby reducing the cost of government. The county also developed G2G Marketplace (G2Gmarket.com) to offer solutions from government partners and approved vendors to government agencies through an online store experience.

“It’s gratifying that the Center for Digital Government recognizes the incredible value we provide to our customers by using technology to improve services and transparency,” Bertolini said. “The team in Oakland County’s IT Department is relentless at finding technology solutions that help us achieve our goals.”

The survey, conducted by CDG in partnership with NACo, identifies the best technology practices among U.S. counties, including initiatives that streamline delivery of government services, encourage open data, collaboration and shared services, enhance cybersecurity and contribute to
disaster response and recovery efforts.

“Innovative counties are utilizing technology and data to better inform and protect themselves and their citizens, to save taxpayer money and to provide a better citizen experience,” said Teri Takai, executive director, CDG. “The Center for Digital Government congratulates this year’s winners for all the efforts they are making to improve the lives of their residents and others.”

“Effective technology has proven to be a key tool for efficiency in many facets of county government,” said NACo Executive Director Matthew Chase. “We applaud this year’s Digital Counties Survey winners for showcasing the value of innovation and adaptation. Their embrace of cutting-edge approaches has benefited residents while ensuring good stewardship of taxpayer resources.”

For additional information about the survey, visit https://bit.ly/2N82J7t.

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