Discovery in arbitration: Managing document requests and depositions

Harshitha Ram

This is the sixth article in a 12-part series on domestic arbitration, providing a comprehensive guide through each stage of the process. In this installment, we take an in-depth look at Discovery in Arbitration: Managing Document Requests and Depositions.

Discovery in arbitration, while often more streamlined than in litigation, remains a vital component in the pursuit of justice. Unlike in traditional court settings, where discovery can be extensive and time-consuming, arbitration typically limits the scope and method of discovery to maintain efficiency. Understanding the differences and benefits of arbitration’s discovery process is key to navigating this crucial phase. It allows parties to focus on resolving the dispute while keeping the process more cost-effective and efficient.

Crafting Effective Document Requests


Document requests are essential in arbitration, but they must be carefully crafted. Overbroad or vague requests can lead to delays, additional costs, and disputes that may undermine the arbitration process. Requests should be specific and directly related to the issues at hand. The goal is to gather relevant evidence while avoiding unnecessary burdens. When crafting document requests in arbitration, it’s crucial to ensure specificity, relevance, and proportionality. Specificity means clearly defining the documents being requested, providing enough detail to avoid any ambiguity or confusion. Relevance ensures that requests are limited to documents directly pertinent to the issues at hand, avoiding unnecessary or unrelated materials. Finally, proportionality is key—requests should align with the complexity and value of the dispute, ensuring that discovery is not unduly burdensome or disproportionate to the case’s scale. Together, these principles help streamline the process and keep it efficient. By being mindful of these principles, parties prevent the discovery phase from becoming a protracted and costly process.

Efficient Document Production


Once document requests are made, the next challenge is managing the document production process. Parties should engage in early discussions about timelines, formats, and expectations. A mutual understanding of what is required can streamline the process and avoid unnecessary disputes. In some cases, electronic discovery (e-discovery) may become a significant issue, particularly in disputes involving large amounts of data. It’s important to establish the format for document production early and to consider the potential for privilege claims, ensuring that sensitive documents are identified and protected.
Common issues in document production often include the protection of privileged documents, where it’s essential to take proper steps to safeguard attorney-client communications and work product. E-discovery also presents challenges, particularly when handling large data sets, so it’s crucial to establish clear protocols for managing electronic documents. Additionally, production disputes over scope and timing can arise, and it’s important to settle these disagreements early to prevent delays. Overall, efficient document production requires close coordination and clear communication between parties to avoid unnecessary complications and ensure a smooth process.

Depositions in Arbitration

While depositions are often a common feature of litigation, they are less frequent and usually more restricted in arbitration. In most cases, depositions are allowed only when agreed upon by the parties or authorized by the arbitrator. Their use should be considered carefully, as they can be time-consuming and expensive. When depositions are necessary in arbitration, thorough preparation is key. Witnesses should be well-prepared, reviewing key points, potential lines of questioning, and preparing for possible objections. The scope of questioning in arbitration is typically more limited than in litigation, so it’s essential to keep questions focused on the issues directly at hand. Handling objections effectively is also crucial, as arbitration favors a more streamlined process. Managing objections to both questions and the scope of the deposition is critical to avoid unnecessary delays. Depositions should be used strategically to gather essential testimony, but their potential to disrupt the arbitration process should not be underestimated.

Managing Costs and Timelines


Discovery in arbitration must be balanced with the need for efficiency. Document requests and depositions can quickly add to the costs and extend the timeline of the arbitration process. The key to managing these elements is ensuring that the scope of discovery remains proportional to the case’s complexity and value. Several strategies can help manage discovery costs effectively. Early planning is essential—initiating discussions on discovery at the outset of the process helps avoid last-minute requests or disputes that can drive up costs. Limitations on discovery can also be beneficial; advocating for specific limits on the number of depositions or the volume of documents exchanged, tailored to the case’s needs, helps maintain focus and efficiency. Additionally, considering alternative methods such as written interrogatories or document exchanges may prove to be more cost-effective than depositions. By staying mindful of the overall budget and time constraints, parties can ensure that discovery remains purposeful and does not overwhelm the arbitration process.

Case Studies in Discovery Challenges:

• The “Document Dump” Dilemma:

Buried in paperwork! One party flooded the opposition with irrelevant documents, hoping to drain their resources. The arbitrator wasn’t fooled—ordering them to cover the cost of reviewing the unnecessary materials. The lesson? Discovery should streamline the process, not sabotage it.

• The Missing Email:

In a high-stakes arbitration, one party insisted a key email had mysteriously disappeared. But forensic analysis told a different story—it had been deliberately deleted. The arbitrator saw this as a serious breach of ethics, damaging the party’s credibility and tipping the ruling in favor of the opposition. The takeaway? Manipulating evidence can backfire—badly.

• The Overzealous Deposition:

One party pushed for numerous witness depositions—even from those with little insight into the key issues. The arbitrator intervened, narrowing the list to only those truly relevant. The takeaway? In discovery, precision beats volume every time.

• The “Smoking Gun” Document:

A last-minute discovery—a small handwritten note—turned out to be the game-changer, leading to a swift settlement. The lesson? Effective document management matters—crucial evidence is often hidden in plain sight.

• The E-Discovery Gold Mine:

In a tech dispute, advanced e-discovery tools unearthed thousands of hidden documents—including key executive communications. Faced with the evidence, the opposing party had no choice but to settle. The takeaway? Digital records leave a trail—manage them wisely.

Discovery in arbitration is like a magnifying glass—used properly, it illuminates the truth; used recklessly, it can obscure the path to resolution. Managing this phase effectively is essential to maintaining the overall efficiency and cost-effectiveness of the arbitration process. By crafting targeted document requests, managing document production, using depositions strategically, and keeping a close eye on costs and timelines, parties can navigate discovery with minimal disruption to the arbitration process. Proper discovery management is a key factor in achieving a successful and timely resolution.


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Harshitha Ram is an international disputes attorney, arbitrator, mediator, lecturer in law, and the President of the Global Arbitration Mediation Academy (GAMA). She serves as the Chair of the ADR Section of the Detroit Bar Association. To learn more or connect with her, visit: www.harshitharam.com  www.adracademy.us.

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