The Michigan Unemployment Insurance Agency (UIA) offices will be closed on New Year’s Eve and New Year’s Day, but unemployed workers can still certify work searches online, access many helpful resources, or use UIA’s chatbot for answers to general questions about unemployment.
The online Michigan Web Account Manager (MiWAM) can be used to file claims — following the steps in the UIA Claimant Roadmap — or certify work searches when state offices are closed Wednesday, Dec. 31, and Thursday, Jan. 1. MiWAM is available 24 hours a day, seven days a week, even when UIA offices are closed. Log in at Michigan.gov/UIA.
Using MiWAM to apply for benefits and certify work searches is the quickest and most efficient way for workers to complete their benefits process.
Certifying by phone using the Michigan Automated Voice Interactive Network (MARVIN) will not be possible when UIA offices are closed. MARVIN will be available again on Friday, Jan. 2. To collect benefits, workers must report their job status and whether they meet work eligibility requirements every two weeks.
With the two-day closure of UIA offices there may be a slight delay in unemployment benefits being deposited into bank accounts or added to U.S. Bank debit cards.
UIA’s artificial intelligence-powered chatbot at Michigan.gov/UIA will be available 24 hours a day during the two-day holiday period for quick and accurate responses to general questions. Unemployed workers and employers can access the chatbot using either a desktop or mobile device.
The UIA’s 12 Local Offices, Customer Service hotline at 1-866-500-0017, and the Office of Employer Ombudsman phone line at 1-855-484-2636, Option 4, will be available again to serve Michigan residents and employers beginning Friday, January 2.
The online Michigan Web Account Manager (MiWAM) can be used to file claims — following the steps in the UIA Claimant Roadmap — or certify work searches when state offices are closed Wednesday, Dec. 31, and Thursday, Jan. 1. MiWAM is available 24 hours a day, seven days a week, even when UIA offices are closed. Log in at Michigan.gov/UIA.
Using MiWAM to apply for benefits and certify work searches is the quickest and most efficient way for workers to complete their benefits process.
Certifying by phone using the Michigan Automated Voice Interactive Network (MARVIN) will not be possible when UIA offices are closed. MARVIN will be available again on Friday, Jan. 2. To collect benefits, workers must report their job status and whether they meet work eligibility requirements every two weeks.
With the two-day closure of UIA offices there may be a slight delay in unemployment benefits being deposited into bank accounts or added to U.S. Bank debit cards.
UIA’s artificial intelligence-powered chatbot at Michigan.gov/UIA will be available 24 hours a day during the two-day holiday period for quick and accurate responses to general questions. Unemployed workers and employers can access the chatbot using either a desktop or mobile device.
The UIA’s 12 Local Offices, Customer Service hotline at 1-866-500-0017, and the Office of Employer Ombudsman phone line at 1-855-484-2636, Option 4, will be available again to serve Michigan residents and employers beginning Friday, January 2.
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