The National Business Institute will present a live video webinar on “When Clients Cross the Line: The Ethics of Managing Dishonest or Difficult Clients” Thursday, June 25, from 10 a.m. to 12:15 p.m.
When dishonesty or unreasonable client expectations surface, lawyers face ethical exposure. In this program, the faculty provides guidance for managing difficult clients and staying compliant. Attendees will learn how to identify essential guidelines for setting boundaries with clients, gain tips for balancing the duty of confidentiality and the duty of honesty and truthfulness, and more.
Topics on the agenda include:
• Setting and Maintaining Boundaries With Demanding Clients
• Spotting and Addressing Client Dishonesty
• Managing Client Disputes and Other Difficult Interactions: Communication Tips
• When and How to Exit a Case: Permissive, Mandatory, and Noisy Withdrawals
Cost for the webinar, which includes course book download, is $259. To register, call 1-800-930-6182 or visit www.nbi-sems.com.
When dishonesty or unreasonable client expectations surface, lawyers face ethical exposure. In this program, the faculty provides guidance for managing difficult clients and staying compliant. Attendees will learn how to identify essential guidelines for setting boundaries with clients, gain tips for balancing the duty of confidentiality and the duty of honesty and truthfulness, and more.
Topics on the agenda include:
• Setting and Maintaining Boundaries With Demanding Clients
• Spotting and Addressing Client Dishonesty
• Managing Client Disputes and Other Difficult Interactions: Communication Tips
• When and How to Exit a Case: Permissive, Mandatory, and Noisy Withdrawals
Cost for the webinar, which includes course book download, is $259. To register, call 1-800-930-6182 or visit www.nbi-sems.com.
