New guide helps courts prepare for AI integration

Many courts are looking to integrate AI into their workflows, but most say that they don’t know where to begin.

Artificial intelligence is transforming state courts. From streamlining court administration and case management to helping court users navigate court systems, AI has the potential to reduce routine work and improve access to justice.

To help courts successfully integrate AI, the National Center for State Courts (NCSC) has released “AI Readiness for the State Courts,” a set of resources designed to help court leaders take steps toward responsible AI use in an increasingly AI-integrated world.  

The guide provides leaders with a comprehensive framework for assessing a court’s current state of AI readiness and taking concrete steps to improve AI readiness. 

“As AI technologies advance, they have the potential to integrate into a wide variety of tasks, including caseflow management, service delivery, and court user navigation,” said Andrea Miller, NCSC project director and senior court research associate. “But they must be implemented thoughtfully and with care.”

AI readiness means having the capacity, processes, systems, and policies in place to use AI effectively throughout the entire AI lifecycle.

The guide introduces courts to the AI lifecycle — policy, design, implementation, monitoring, feedback, and continuous improvement — and offers practical recommendations at three levels of maturity:

• Building foundations: Courts just beginning to consider AI.

• Implementing the first project: Courts preparing to launch an initiative.

• Post-project feedback cycle: Courts integrating their new AI workflow back into their broader policies and practices.

For courts unsure where to begin, the guide includes an AI Readiness Assessment Tool. This questionnaire helps leaders identify their starting point and prioritize next steps.

To learn more and access the guide, visit ncsc.org/ai-readiness.